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AI Receptionist for Small Businesses | The Digital Incentive
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The Digital Incentive
Websites · AI Bots · 410 Black Book
Built in Baltimore for local & Black-owned businesses

Turn Missed Calls Into Customers With an AI Receptionist That Works 24/7

We help Baltimore small businesses — especially Black-owned shops and service providers — use AI to answer customer questions, capture leads, and book more appointments even when you’re closed. Your AI receptionist works right alongside your website, phone, and social pages.

Get My Free AI Bot Demo → Get Listed in the 410 Black Book

No coding. No tech headaches. Simple setup fee + low monthly. Built for real 410 businesses, not big tech budgets.

Baltimore & 410-area focused
Great for Black-owned businesses
24/7 lead capture while you’re off the clock

Built for Busy Baltimore Owners Who Can’t Answer Every Call

You’re running the business — cutting hair, cooking plates, fixing homes, serving clients. You can’t sit by the phone or reply to every DM instantly. Your AI receptionist makes sure your customers still get answers and you still get the lead, even when you’re booked up.

Common problems we see in 410 businesses:

  • You miss calls while you’re with a customer or on a job.
  • People DM you on Instagram or Facebook and never hear back.
  • Your website doesn’t clearly answer basic questions.
  • You’re repeating the same information all day long.

Perfect for businesses like:

Black-owned restaurants & food trucks Barbershops & beauty salons Contractors & home services Gyms, trainers & wellness studios Day spas & nail salons Coaches, consultants & creatives Any local service business in the 410

It’s as Easy as 1, 2, 3…

No tech skills required. We do the heavy lifting. You just tell us about your business, approve the bot, and let it work for you 24/7.

1
Tell us about your business

You share your services, hours, FAQs, policies, and how you want leads delivered (email, text, or both). We’ll use this to train your AI receptionist so it speaks like your business.

2
We build and train your AI bot

We set everything up, connect it to your website or landing page, and let you test it. You can request changes before it goes live so it feels just right for your customers.

3
Go live & start capturing leads

Once approved, your AI receptionist starts greeting visitors, answering questions, and capturing leads 24/7 — while you focus on running and growing your business in the city.

What Your AI Receptionist Can Do

Your bot is trained specifically on your business and neighborhood, so it can give answers that actually make sense for your customers — not just generic chatbot responses.

For your customers:

  • Instant answers to hours, location, and services.
  • Basic pricing info (if you want to include it).
  • Explain what to expect for first-time visitors.
  • Easy way to request a quote or booking.
  • Friendly, consistent responses every time.

For your business:

  • Fewer repeated calls about basic questions.
  • More leads captured after hours and on weekends.
  • Less time spent answering the same messages.
  • A more professional, “always-on” customer experience.
  • Simple monthly summaries so you see what it’s doing.
You’re always in control. We only train the bot on information you approve, and you can request updates anytime if your hours, prices, or services change.

Straightforward Packages & Pricing

Pick the level that makes sense for you. All plans include build, setup, and ongoing support. No long-term contracts required — easy for Baltimore and 410-area businesses that want to keep it flexible.

Best for getting started

AI Starter

Setup: $297–$497
Monthly: $79–$99

  • AI bot on your website (FAQ + lead form)
  • Answers up to ~25 common questions
  • Sends leads directly to your email
  • Basic monthly performance summary
Start with AI Starter →
Most popular

AI Receptionist Plus

Setup: $397–$597
Monthly: $99–$149

  • Everything in AI Starter
  • Handles more detailed questions & policies
  • Custom quote or appointment request flows
  • Sends leads via email + optional text
  • Monthly optimization based on conversations
Get AI Receptionist Plus →
Full growth bundle

AI + Website + 410 Black Book

Setup: $997–$1,297
Monthly: $199–$249

  • AI Receptionist Plus included
  • Done-for-you small business website
  • Hosting, SSL, and ongoing updates
  • Listing in the 410 Black Book directory*
  • Perfect for Black-owned & local 410 businesses
Learn about the 410 Black Book →

The 410 Black Book: Be Seen. Be Supported.

The 410 Black Book is a directory dedicated to highlighting Black-owned businesses in and around Baltimore. When people in the city want to support Black-owned, this is where we send them.

If you’re a Black business owner, you can get listed so more people can find you, share your info, and spend their money with you instead of big chains.

register here

Frequently Asked Questions

Still unsure if this is right for you? Here are answers to the questions we get most often from Baltimore and 410-area business owners.

  • What exactly is an AI receptionist?
    It’s a smart chat assistant that lives on your website (and can connect to other channels) to answer common questions, share information, and collect leads from visitors — 24/7. Think of it like a front desk or host that never clocks out.
  • Will it sound like a robot?
    No. We customize the tone and language so it matches your business and community. It can talk in clear, friendly, natural language your customers understand.
  • Do I need a new website?
    Not necessarily. We can usually add the AI bot to your existing website. If you don’t have a site or it’s very outdated, we can also build you a new one and bundle it with your AI receptionist and 410 Black Book listing.
  • Can I update the information later?
    Yes. If your hours, services, or policies change, just send us the updates and we’ll retrain the bot so it stays accurate. Same with your directory listing — we can keep it up to date.
  • How do I get started?
    Fill out the short form below to request a free AI bot demo. We’ll ask a few questions about your business and show you what your AI receptionist could look like before you decide on anything. If you’re Black-owned, we can also talk about getting you into the 410 Black Book.

Ready to See Your AI Receptionist in Action?

Tell us a little about your business and we’ll put together a free AI bot demo that shows how it can answer questions, capture leads, and help you stop leaving money on the table — without adding more work to your day.

Built in Baltimore by The Digital Incentive — websites, AI bots, and the 410 Black Book directory for real small businesses.